Privacy Policy

This Privacy Policy sets out the conditions under which any information (including any personal data, as defined by applicable data protection laws) collected from you, or provided by you, through the volbeat.fr website will be processed by us or by the third-party partners referred to in our legal notices.

Please read the following carefully to understand our practices regarding your information and how we will process it.

The purpose of this Privacy Policy is to inform users of our website about the personal data we collect and, where applicable:

• The personal data we collect;

• How we use the collected data;

• Who has access to the collected data;

• Users' rights regarding their personal data;

• Our Cookie Policy.

This Privacy Policy operates alongside our Website Terms and Conditions.

Applicable Laws

In accordance with the General Data Protection Regulation (GDPR), this Privacy Policy complies with the applicable data protection regulations.

Personal data must be:

• Processed lawfully, fairly and transparently in relation to the data subject;

• Collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;

• Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

• Accurate and, where necessary, kept up to date;

• Kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;

• Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage.

Processing is lawful only if at least one of the following legal bases applies:

• The data subject has given consent;

• Processing is necessary for the performance of a contract;

• Processing is necessary for compliance with a legal obligation;

• Processing is necessary to protect vital interests;

• Processing is necessary for the performance of a task carried out in the public interest;

• Processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, provided such interests are not overridden by the rights and freedoms of the data subject.

For California residents, this Privacy Policy is also intended to comply with the California Consumer Privacy Act (CCPA). In the event of any inconsistency, the applicable California legislation shall prevail.

Consent

By using our website, users agree to:

• The terms of this Privacy Policy;

• The collection, use and storage of the data described herein.

Data Collected Automatically

When you visit and use our website, we may automatically collect the following information:

• Location;

• Links clicked while browsing the website.

Data Collected Manually

We may also collect the following information when you use certain features of our website:

• First and last name;

• Email address;

• Telephone number;

• Postal address;

• Payment information.

These data are collected through customer-provided information.

We only collect data that are necessary to achieve the purposes outlined in this Privacy Policy.

How We Use Personal Data

The personal data collected through our website will only be used for the purposes specified in this Privacy Policy or on the relevant pages of the website.

Automatically collected data are used for:

• Website analytics and statistics.

Data voluntarily provided by users may be used for:

• Customer communications.

Sharing Personal Data

Employees

We may disclose user data to members of our organization who reasonably require access to fulfill the purposes described in this Privacy Policy.

Third Parties

We may share personal data with:

• Shipping and delivery service providers.

These third parties may only access the information necessary to perform their services.

Newsletter Data

If you subscribe to an artist's newsletter, we may share your personal data with the artist and/or their producer and/or distributor.

Other Disclosures

We will not sell or otherwise share your personal data except where:

• Required by law;

• Required in connection with legal proceedings;

• Necessary to establish or protect our legal rights;

• Necessary in connection with the sale or proposed sale of our business.

If you follow hyperlinks from our website to another website, please note that we are not responsible for the privacy practices of those websites.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which they were collected.

Data Security

To protect your personal information, we use Transport Layer Security (TLS) to transmit personal data securely.

All data stored within our systems are secured and accessible only to authorized employees.

Some information may be temporarily transmitted to trusted third-party service providers solely for processing purposes.

Our employees are bound by strict confidentiality obligations.

Although we take all reasonable precautions to safeguard your personal data, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

Minors

Under the GDPR, individuals under the age of 15 are considered minors for the purposes of personal data collection in France.

Personal data relating to minors may only be collected, processed and used with the consent of a parent or legal guardian.

Your Rights

Under the GDPR, you have the following rights:

• Right of access;

• Right to rectification;

• Right to erasure;

• Right to restriction of processing;

• Right to data portability;

• Right to object.

Further information regarding these rights can be found in Chapter III (Articles 12–23) of the GDPR.

Modifying or Deleting Your Personal Data

If you would like your personal information to be corrected, updated or deleted, please contact our Customer Service by clicking here.

Please include the following information:

1. Last name;

2. First name;

3. The e-commerce website where your order was placed.

Cookie Policy

A cookie is a small file stored on a user's device by a website. Cookies help us understand how users interact with our website.

We use the following types of cookies:

Analytics Cookies

These cookies help us improve the design and functionality of our website by collecting information about the content you access and interact with.

Targeting Cookies

These cookies collect information about how you use the website and your preferences, allowing us to display more relevant promotional content.

You may choose to receive a notification whenever a cookie is transmitted, or disable cookies entirely through your browser settings. Please note that disabling cookies may affect certain website features.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to remain compliant with applicable laws and to reflect changes in our data processing practices.

Where appropriate, we may notify users by email of significant changes.

Contact

If you have any questions regarding this Privacy Policy, please contact us by clicking here.

BEST OF BOTH WORLDS
621 Avenue Blaise Pascal
77550 Moissy-Cramayel
France

Effective Date: October 11, 2023